Read Our Patient Reviews

I rarely leave reviews, but my experience with Lakewood Ranch Oral & Facial Surgery was frustrating enough that I feel obligated to share it. We scheduled this wisdom teeth surgery appointment six months in advance, only for the office to move it back another week. After finally arriving for the appointment, we then waited over an hour while dealing with front desk staff who were rude, dismissive, and lacking basic professionalism. What truly pushed this experience over the edge was the pricing. Months ago, we were given one estimate for the surgery. When we returned, the out-of-pocket cost had suddenly increased by nearly $1,000. A staff member attempted to blame the increase on insurance coverage, but we had printed copies of both estimates and confirmed that our insurance was still covering the exact same 70% as before. The increase came from the office’s own pricing and added charges, not from insurance. To make matters worse, I called another oral surgery practice afterward and found out that WITHOUT insurance, their total cost for the exact same surgery was only about $200 more than what this office was trying to charge us WITH insurance. That was honestly shocking. At that point, it became very difficult not to feel like this office is far more focused on maximizing charges than actually caring about patients. Having wisdom teeth surgery is already stressful enough without feeling misled financially and treated poorly by staff. I understand that medical procedures are expensive, but patients deserve honesty, transparency, and respectful communication. Unfortunately, this experience felt disorganized, misleading, and extremely unprofessional from start to finish. After reading through other negative reviews, it became clear that many people have had very similar experiences here. I rarely write negative reviews, but families deserve to know what they may be walking into before committing to treatment at this office.

- Kylie Scott

Referred here by my dentist months ago and called months ago trying to get in because I have potential jaw degradation. When I called months ago, even after checking their website to make sure they do treat TMJ related issues, I was told they don’t with no sort of timeline on when they would or a referral to anywhere else. I gave them some time, called again, and same result. This time I thought to ask for a referral and the girl on the phone started to get ugly with me. Don’t advertise that you’re scheduling new appointments to treat something if you aren’t; that’s literally the DEFINITION OF MISLEADING. I want to add that the place they then referred me to (which they only gave me a phone number for because the girl on the phone wanted to argue with me instead) is FAR. So they advertise for something they don’t do and then tell you to go drive 50+ miles to their referral. Hope this review is helpful for you ❤️

- Alyssa Ream

Communication is awful. They make you Zelle you WAY too much , just to refund you instead of verifying insurance … which they had done a day later and said I’ll get refund. STILL waiting for a refund and STILL waiting for an email back for the 2nd time. Ended up going with a different dentist. They quoted me $1000 for wisdoms teeth removal. Another dentist quoted me $230 for the same thing. Would like my refund asap .

- Anonymous C

My my experience was very good. I felt like the office and the employees were all very professional, and Dr. Lyman was excellent with the work that he did on my teeth. I give 5 stars.

- Suzanne Fonow

Workers are extremely kind and welcoming, including the main surgeon. Everything got done smooth and they provided everything needed for cleaning and healing process.

- Myah Brungo